Terms & Policies

 

CONSULTATION PREPARATION:

Please complete and submit the intake paperwork at least 24 hours prior to your scheduled session. Keep in mind that Dr. Craig is in Berlin Central European Time. If you are unsure the time difference, check TimeAndDate.com or do a simple Google search. For online consultations, ensure Dr. Craig is added to your Skype contacts (ID: courtney.craig8). Prepare yourself with a list of questions, prior lab work, a list of current medications and supplements.

CONSULTATION POLICIES:

Payment is due at time of service. All payments are accepted via this website using credit card or PayPal. Because of the payment processor of this site, only one currency can be accepted at this time. All payments are in US dollars.

CANCELLATION POLICY:

If you must change or cancel your appointment, please be courteous and give at least 24 hours notice. Provide possible new dates and times to expedite rescheduling. Dr. Craig is aware of the unpredictable nature of chronic illness, but hopes last minute cancellation is a rare event.

SUPPLEMENT RETURN POLICY:

To return products you have purchased from Fullscript, give them a call (1-866-807-3828) or email (support@fullscript.com) and they will get the process started. The products must be unopened and purchased within the last 30 days. Unfortunately they cannot accept any heat-sensitive or perishable products for return. More info. Email Dr. Craig for returns related to other products.

MEDICAL DISCLAIMER:

The contents of this site are provided for informational purposes only and are not meant to substitute advice provided by your doctor or other health care professional. Individual articles are based upon the opinions of the respective author, who retains copyright as marked. It is intended as a sharing of knowledge and information from the research and experience of Dr. Craig and the community. Dr. Craig encourages you to make your own health care decisions based on your research and in partnership with a qualified health care professional.